Never lose another job to a missed call
Vertical Lift builds your AI receptionist, instant text-back, automatic follow-up and review engine in one system. Every caller gets an answer and every lead gets a reply, even while you are on the job.
- Veteran-owned
- Based in Atlanta, GA
- Works with your existing number
Sample conversation · 2:14 PM
Hi, sorry we missed your call! How can we help?
My AC stopped working. Can someone come out today?
We can have a technician there between 4 and 6 PM. Want me to book it?
Yes please
The problem
Most lost jobs slip away in three places
You are not losing work because of bad service. You are losing it in the gaps between the phone, the inbox and a busy day.
The call nobody answered
You are on a roof, under a sink or with a patient. The caller does not leave a voicemail. They call the next company on Google.
The quote nobody chased
You sent the estimate and got busy. Nobody followed up, so the job went to the company that did.
The review nobody asked for
Happy customers rarely leave a Google review unless someone asks. Fewer reviews means fewer calls from the map results.
Product tour
See LiftOS in action
Six tools in one connected platform. Pick one to see what it does for your business. Screens show sample data. Plans start at $299 per month: see pricing.
LiftOS AI Receptionist Add-on service · $299/mo
Be available whenever your customers call
Every unanswered call can be a missed job. The AI receptionist picks up, answers the questions you approve, takes the caller’s details and books the appointment or routes the call to you.
- AI-powered call handling
- Lead information capture
- Lead qualification
- Appointment booking
- Call routing and human handoff
- After-hours and overflow cover
Sound is not available in this browser, so the call plays as text.
LiftOS Conversation AI Add-on service · $299/mo
Turn more conversations into booked jobs
Customers expect a fast answer. Conversation AI replies to texts, web chat and social messages within seconds, answers common questions, qualifies the lead and moves them toward a booking.
- Missed-call text-back
- Text, web chat and social in one inbox
- Answers common questions
- Qualifies and books
- Hands off to a person by your rules
- Works day and night
Do you offer free estimates for a roof replacement?
We do! Estimates are free and take about 30 minutes. What is the address of the property?
1180 Maple Drive in Roswell
Great. We have Thursday at 10 AM or Friday at 2 PM. Which works better?
Thursday at 10
LiftOS Automations Included in every plan
Follow-up that never forgets
Workflows send the right message at the right time: new lead replies, estimate reminders, appointment reminders, no-show rebooking and check-ins with past customers.
- Instant new-lead response
- Estimate follow-up
- Appointment reminders
- No-show recovery
- Past-customer reactivation
- Internal team notifications
LiftOS Reputation System Included in every plan
Turn happy customers into reviews and referrals
When a job is finished, the customer gets a review request by text. Unhappy feedback comes to you privately first, and happy customers are asked for a referral. These tools are included in every plan; our Review Generation add-on has our team run the campaign for you.
- Automatic review requests
- Customer feedback capture
- Testimonial collection
- Referral requests
- Review alerts for your team
- Stronger Google map presence
Thanks for choosing us today! Would you take 30 seconds to leave a review? It really helps a local business.
“Showed up on time and fixed it the same day.”
Sample review · posted 2 hours after the jobLiftOS CRM Included in every plan
Every lead, conversation and job in one place
No more spreadsheets, sticky notes and separate inboxes. Your team sees where every opportunity stands and what needs to happen next.
- Contact and lead management
- Sales pipelines
- Lead source tracking
- Tasks and notifications
- Appointment calendar
- Full conversation history
New 3
Contacted 2
Estimate 2
Booked 2
LiftOS Revenue Dashboard Included in every plan
See what is driving your revenue
Track leads, appointments, conversions and revenue in one view, so you know which marketing is paying off and where opportunities are being lost.
- Leads and bookings
- Pipeline value
- Lead source performance
- Conversion tracking
- Campaign results
- Monthly review with our team
A day with LiftOS
What it does while you work
An example day for a home service business.
Call during the drive in
The AI receptionist answers, takes the details and books a 10 AM visit.
Job bookedMissed call on site
The caller gets a text within seconds and replies with what they need.
Lead savedEstimate goes quiet
A reminder goes out on day two. The customer replies and approves it.
Estimate wonJob finished
The customer gets a review request by text and leaves five stars.
New reviewAfter-hours enquiry
A website visitor asks about pricing. Conversation AI answers and books a call.
Appointment set
Before and after
The same business, with and without it
Without a system
- After-hours calls go to voicemailMost callers hang up and try someone else.
- Missed calls get returned hours laterBy then the job is often gone.
- Follow-up depends on memoryEstimates sit unanswered during busy weeks.
- Reviews happen by chanceNobody asks, so few customers leave one.
- Leads live in five placesPhone, inbox, texts, social and sticky notes.
With Vertical Lift
- Every call is answeredDay, night and weekends, by your AI receptionist.
- Missed callers get a text in secondsThe conversation continues until they book.
- Follow-up runs on scheduleEvery estimate and every lead, every time.
- Every job asks for a reviewYour rating and map visibility keep growing.
- One inbox, one pipelineYou always know who to call next.
Marketing services
More ways we help you get found and chosen
LiftOS makes sure no lead is lost. These done-for-you services bring more of the right people to your business. Each one can be added to any plan.
Local SEO & AEO
Show up when nearby customers search on Google and Google Maps, and when they ask AI tools like ChatGPT or Google’s AI Overviews for a recommendation.
- Google Business Profile optimization
- Local keyword and service-area pages
- Business listings and citation cleanup
- Answer engine optimization for AI search
- Ranking and visibility reports
$299/mo add-on
See pricing →Website Design & Development
A fast, professional website built to turn visitors into calls, form submissions and booked appointments.
- Custom WordPress design
- Mobile-first, fast-loading pages
- Layouts and forms built to convert
- On-page SEO built in from the start
- Forms, chat and booking connected to LiftOS
Custom quote · one-time project
Get a quote →Website Support & Hosting
We keep your website online, secure and up to date, so you never have to think about it.
- Managed hosting with SSL
- Regular backups
- Security monitoring and software updates
- Content and page edits on request
- Uptime and speed monitoring
$299/mo add-on
See pricing →Social Media
Stay visible and credible where your customers spend their time, without having to post every day yourself.
- Content calendar and scheduled posting
- Branded graphics and short videos
- Facebook, Instagram, LinkedIn and Google posts
- Comments and messages answered through LiftOS
- Monthly performance report
$299/mo add-on
See pricing →Yelp & Online Listings
Be found with the right details everywhere customers look: Yelp plus major directories, maps and apps such as Apple Maps, Bing, Facebook, Foursquare, MapQuest and Yellow Pages.
- Yelp profile setup and optimization
- Name, address, phone and hours synced everywhere
- Duplicate and incorrect listings cleaned up
- Listings monitored and kept accurate
- Monthly listings report
$299/mo add-on
See pricing →Lead Reactivation
Turn old leads and past customers already in your database into new jobs.
- Contact list cleanup and grouping
- Text and email reactivation campaigns
- Seasonal and service reminders
- Replies handled in your LiftOS inbox
- Results tracked in your dashboard
$299/mo add-on
See pricing →Calculator
What are missed calls costing you?
These are example numbers. Move the sliders to match your business.
Industries
Built for businesses that live on the phone
Based in Atlanta and serving service businesses across the United States.
How it works
From audit to answered calls in four steps
Free audit
We test how your business responds to a real call and a real enquiry, then send you what we found.
Build
We set up call answering, text-back, follow-up and review requests using your scripts, hours and services.
Launch
We test every path with you, connect your phone number and calendar, and switch it on.
Optimize
Each month we review calls and leads with you and adjust what the system says and does.
About Vertical Lift
Run with a flight crew’s discipline
Vertical Lift was founded by a military aviation officer. In aviation nothing is left to memory: every step is on a checklist and every flight is debriefed.
We bring the same habit to your leads. Follow-up happens every time, and the results are reviewed with you every month.
- Veteran-ownedStrategy, precision and execution from a military aviation background.
- Based in AtlantaOur office is on Dunwoody Place, and we work with businesses nationwide.
- Done for youWe build, launch and manage the system. Your team keeps serving customers.
Free missed-lead audit
See exactly where your leads are leaking
Before you spend anything, we check how your business handles a new customer today and send you a one-page report.
- We call your number during and after hours and note what a customer hears
- We submit your website form and time how long the reply takes
- We compare your Google profile and reviews with nearby competitors
- You get the findings by email, with the three fixes that matter most
Request your free audit
Email info@vlmarketingsolutions.com with your business name and phone number to request your audit.
Prefer to talk? Call or text (912) 937-9574.
FAQ
Questions owners ask us
What does Vertical Lift do?
We build and manage LiftOS, an AI-powered system that answers calls, replies to leads, automates follow-up, books appointments, reactivates old leads and generates reviews for your business.
How much does it cost?
Plans start at $299 per month plus a one-time setup fee, and every plan includes the full LiftOS platform. See the Pricing page for all plans and add-on services.
Will callers know they are talking to AI?
The receptionist introduces itself as an assistant for your business. It answers the questions you approve and hands the call to a person whenever you want it to.
Do I have to change my phone number or software?
No. We connect to your existing number and review the tools you already use before recommending any change.
Does this replace my office staff?
No. It covers the calls and follow-ups your team cannot get to, such as after hours, lunch breaks and busy days.
Can LiftOS work with systems we already use?
In many cases, yes. We review your tools during setup and connect them where it makes sense.
Do you provide ongoing support?
Yes. We maintain the system, update your workflows and AI, and review results with you every month.
Which areas do you serve?
We are based in Atlanta and work with businesses all over the United States. Setup and support are handled remotely, so your location is not a limit.